We do not guarantee that all the items available at the zeitgeist.jp web shop are in stock at the time of your order. In the case of incorrect stock balance affecting your order we will contact you by e-mail.
zeitgeist.jp cannot warrant that the content of zeitgeist.jp is at all time free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. zeitgeist.jp may at any time change the content of the site. Though zeitgeist.jp try to always display the correct texts, images and pricing in the site and web shop, errors can occur. If you have been charged the wrong amount when shopping from the web shop, we will give you the option of placing a new order with the correct price or canceling your order. If we are unable to get in touch with you, your order will be automatically cancelled.
Part of the services mediated through zeitgeist.jp are performed and concerned for by outside organizations. In situations where zeitgeist.jp act as agent for such services, we cannot be held responsible for any errors resulting from their activities.
zeitgeist.jp cannot be held responsible for any damaged caused from using the site or for that matter not being able to use the site. zeitgeist.jp cannot guarantee a problem-free uninterrupted and secure access to the web site.
PAYMENT & PRICES
We accept card payments by Paypal. Shipping costs will be added to your order. Orders to countries outside the Japan may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. Zeitgeist.jp ships your package without collecting VAT, duties and/or taxes on overseas countries and we cannot predict what your particular charges may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for more information.
EXCHANGES AND REFUNDS
During 7 days following the delivery of your order, you may request the exchange or refund of items, which you must return to us in perfect condition accompanied by the original invoice. Returns will only be accepted if labels and original packaging are fully intact. zeitgeist.jp cannot accept returns where labels have been removed.
You are responsible for the shipping of returned items back to zeitgeist.jp. Items lost in transportation will not be compensated for.
Shipping charges on returned merchandise are at the customer’s expense. Note that additional duties and/or taxes will not be refunded. Neither will shipping costs.
All exchanges are subject to availability.
Faulty items will be exchanged to the same type of product in the same size, subject to availability. Refunds for faulty items can be made within the 7-day period following delivery.
Shipping costs will not be refunded for uncollected items.
VIOLATION OF RULES
zeitgeist.jp reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site.
Individuals violating the restriction of password protected areas of the site may be subject to prosecution.
In case of Force Majeur, zeitgeist.jp obligations are procrastinated. The contract between you and zeitgeist.jp can in such cases be partially or fully terminated by yourself or by zeitgeist.jp. A Force Majeur is at the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events.
zeitgeist.jp will under such circumstances do all we can to solve the matter for our customers as soon and entirely as possible.
The laws of you country may be different from the laws in Japan and there may be additional legal requirements for you to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.